![]() This includes updates to policy and configuration settings from the CrowdStrike cloud. The Falcon sensor on your hosts uses FQDNs to retrieve dynamic content. NOTE: Ping the FQDNs or IP addresses addresses from the affected endpoint(s) to make sure it can establish a connection. If your organization blocks these network communications then add the required FQDNs or IP addresses to your allowlists. ![]() (FQDN) to communicate with the CrowdStrike cloud over the standard 443 port for everyday operation. The Falcon sensor on your hosts uses fully qualified domain names The troubleshooting steps for this issue are as follows.ġ) Ensure the correct CrowdStrike URLs and IP addresses have been allowed in your network. From there you will need to review the section titled "Installation fails". These instructions can be found in CrowdStrike by clicking the Support and Resources icon on the top right-side of the dashboard.Ĭlick Docs, then click Falcon Sensor for Windows. EnvironmentĬomplete the recommended CrowdStrike troubleshooting process and implement the steps that apply to your environment. The installation process stops after some time and the installer eventually indicates that there was a connection issue. ![]() We are attempting to install the CrowdStrike sensor on our endpoints but it keeps failing. ![]()
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